2019 APEX + Crystal Cabin Award Application Form

Best Customer Journey Experience

The category Best Customer Journey Experience comprises all products that help to improve the customer experience journey (inspiration, planning, booking, purchase, pre-trip, departure, in-flight and post-trip) across airline travel categories. It includes technical end-to-end solutions across categories including applications, artificial intelligence, tools, devices, software, programs etc. The product should offer benefits for airlines, OEMs, and/or suppliers by offering new digital solutions and specific insights about passengers experience for the benefit of on-board technical utilization. The finalists and award winner will provide airlines and their suppliers an inspirational example on how to optimize the cabin for end-to-end travel solutions centered around personalized passenger experience.

Entries must be recieved no later than 12 July 2019.
Fields with red asterisk are required.

  • Entries will be judged by a panel of industry peers.
  • Award finalists will be asked to create a short video prior to EXPO (in August explaining in about 3 min. max. what your innovation is about; simple video take with a camcorder or smartphone e.g.) for the finalist judging panel. 
  • Winners will be announced at the APEX EXPO Awards Ceremony, September 2019.

Certification statement: “I certify, that the information provided in this application is true and accurate to the best of my knowledge. The company or organization, I represent holds all necessary intellectual property rights without relevant limitation to submit this entry. It indemnifies and will hold harmless the Crystal Cabin Award association of all claims insofar. I have read and accept the rules and regulations of the award, as stated by the Crystal Cabin Award Association (exception No. 6,8,11,12,18 and 19 as these are not relevant for the 2019 APEX Awards). Please follow the link to read the rules: http://www.crystal-cabin-award.com/the-award/rules.html.

If you agree with this statement please tick the box below. If you do not agree with the statement, your application can not be accepted. *
Please note:  The upload of your data might take some time. In some cases, up to 30 minutes depending on the size of your files. When your application form has been successfully submitted you will get a confirmation. If no confirmation is shown on this website - your application has not been submitted!

If you experience problems with uploading your application please send your application files to the following e-mail address: