Social Work Online Course 5: The use of Technology in Medical Social Work/Clinical Practice


This workshop will look at the NASW’s updated Code of Ethics that includes an overview and update of technology standards, how best to assess families’ ability to use various technologies, theories that support clients’ relationship with technology. The workshop will help social workers look at their own technology abilities, how they gather, manage and store data and how they inform and meet families’ needs with the help of technology.


Elise Johnson is an LCSW with 25 years of social work experience in her native Los Angeles. She received her B.A. in Child and Adolescent Development from California State University, Northridge, a post-Baccalaureate Certificate in Child Abuse and Family Violence Treatment from California State University, Los Angeles, and her MSW from California State University, Long Beach.

She has worked in child welfare for L.A County DCFS, worked with homeless families and in community mental health. She has spent the last 18 years as a clinician at Long Beach Memorial Medical Center/ Miller Children and Women’s Hospital of Long Beach.  She works in the Emergency Department as well as in Pediatrics.

Elise is also a part time lecturer in two MSW programs; Cal State Dominguez Hills and UCLA.

Her clinical and academic interests include trauma-informed care, social determinants of health, homelessness, history of social work in L.A. and child maltreatment. An area of particular interest is the role technology plays in social work practice and social work education.

She was invited to participate in a five-member subcommittee that contributed to the development of NASW/ASWB/CSWE/CSWA’s 2017 Technology Standards for Social Work Practice.


Learning objectives

  • The social worker should be able to name three ethical standards that are impacted with the use of technology in social work practice.
  • The social worker can name four ways that social workers can provide assisted services to their clients with the help of technology.
  • The social worker can explain how she/he protects the confidentiality of the persons and families with whom she/he connects.