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Customer Satisfaction Survey
Thank you for completing our customer survey. Your responses will be used to help improve the quality of service we provide to our valued clients. Your name will be added to our yearly drawing for a $200.00 Geneva Travel & Cruise gift certificate. Winners will be announced on our
Facebook
page.
Name:
*
E-mail Address:
How did you hear about Geneva Travel & Cruise?
*
Google
Yahoo
Bing
Yp.com
Facebook
Phonebook
Newspaper
Friends/Family
Direct Mail
How would you rate your overall experience with us?
*
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
How satisfied were you with your destination?
*
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
What did you like or dislike about your destination?
How satisfied were you with your hotel/cruise (if applicable)?
*
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
What did you like or dislike about your hotel/cruise?
In order to provide relevant travel offers and information, please answer these brief questions. Are you planning to travel within the next:
3-6 Months
6-9 Months
1 Year+
Please check the travel types that interest you (check all that apply).
Cruise
All-Inclusive
Package
Escorted Tour
River Cruise
Please check the destinations of interest to you (check all that apply).
Africa
Asia
Bermuda
Canada
Caribbean
Central America
South America
Europe
India
Mexico
Middle East
South Pacific
USA/Florida
USA/Disney
USA/Hawaii
USA/Las Vegas
What activities interest you (check all that apply)?
Adventure
Boating/Sailing
Culinary/Wine
Ecotourism
Fishing
Gambling
Golfing
Hiking/Walking
Museum
Shopping
Skiing
Snorkeling/Scuba
Spa/Health
Sun/Beach
TennisB
Based on your overall experience with Geneva Travel & Cruise, would you recommend us to your family and friends?
Yes
No
Any comments or suggestions to help us improve the quality of our service?
We hope you were very satisfied with our service. Your testimonial would be greatly appreciated.