You must have a high-speed, reliable, Internet connection. If your connection is spotty, the video will drop-out.
Multiple Signers Need Separate Devices
Each signer or witness must join the online session at the appointment time using a seperate device. An email is sent to each signer’s unique email address, and these emails contain the links for the signer(s) to go online with the notary.
Make sure your webcam and microphone are working properly with your browser prior to joining the online notary session. You can test your camera and mic at this website: https://www.onlinemictest.com/webcam-test/
Florida law requires that we confirm your identity using a 2-step process consisting of credential analysis and knowledge based authentication (KBA).
If your credit report is locked, you will not pass the ID verification process. You will need to contact the credit bureaus to unlock your credit reports prior to beginning ID verification. The lock must be removed from all of the bureaus.