You must meet the following personal and technological requirements to use online notarization: (Scroll to the End)
You must have a high-speed, reliable connection to the Internet. If your connection is spotty, the session will drop-out.
Multiple Signers Need Separate Devices
Each signer or witness in an online notary session must join the online session at the same time using their own compatible device (no sharing). An email is sent to each signer’s unique email address, and these emails contain the links for the signer(s) to go online with the notary.
If you have two signers at the same location and only one compatible device, there may be a work-around procedure. Please call to discuss.
You Must Use a Supported Web Browser
This is very important. You must use an approved web browser, or it’s not going to work. Below is a list of supported web browsers:
Google Chrome - Version 30 or Higher
Mozila Firefox - Version 24 or Higher
ANDROID TABLETS AND PHONES
Google Chrome (Latest Version)
Google Chrome - Latest Version
Firefox - Lastest Version
iPAD and iPHONE
IOS Version 11 or higher only with CHROME browser.
*** MICROSOFT INTERNET EXPLORER WILL NOT WORK!
*** MICROSOFT EDGE WILL NOT WORK!
Test your Webcam and Microphone
Make sure your webcam and microphone are working properly with your browser prior to joining the online notary session. You can test your camera and mic at this website: https://www.onlinemictest.com/webcam-test/
First, be comfortable using online notarization. Our website has frequently asked questions, and we have a page that addresses privacy concerns.
Florida's notary law requires that we confirm your identity using a 2-step process consisting of credential analysis and knowledge based authentication (KBA). If you do not meet the following requirements, RON is not an option for you, because you will not pass identity verification.
- Be a United States citizen or legal resident with a U.S. credit history that is not locked;
- Have a valid, unexpired, US state issued driver license or ID card – (passports or military identification will not work with RON);
- Have a social security number – (You will only be asked for the last 4-digits of your social security number during ID verification);
- Have at least 3-5 years of credit history in the United States – (Your credit won't be, "pulled", but your credit history will be used to generate a 5-question test during the ID verification process); and
- Have a working United States based mobile telephone number from a major carrier. Google Voice or VoIP phone systems will not work.
Is your Credit Report Locked?
Many people have their credit reports locked to protect from fraud. If your credit report is locked, you WILL NOT pass the ID verification process. You will have to contact the credit bureaus to unlock your credit report prior to beginning ID verification. The lock must be removed from all of the bureaus.