Personal and System Requirements

System Requirements - (Scroll Down to View All)

Internet Speed

Youa will need a high-speed, reliable, Internet connection and a device with an operating camera and microphone, i.e. smartphone, tablet, or computer.  

Multiple Signers Need Separate Devices

Each signer or witness must join the online session at the appointment time using their own device.  An email is sent to each signer’s email address, and these emails contain the links for the signer(s) to go online with the notary.

Use a Supported Web Browser 

WINDOWS
Google Chrome - Version 30 or Higher
Mozila Firefox - Version 24 or Higher

MAC
Google Chrome - Latest Version
Firefox - Lastest Version

iPAD and iPHONE
IOS Version 11 or higher only with CHROME browser.

Test your Webcam and Microphone

Ensure your webcam and microphone are working properly with your browser prior to joining the online notary session.  You can test your camera and mic at this website:  https://www.onlinemictest.com/webcam-test/

Personal Requirements

Identity Verification

Florida law requires that we confirm your identity using a 2-step process consisting of credential analysis and knowledge based authentication (KBA).  

Requirements:

• United States citizen or legal resident;  If you are not a US citizen or resident, read this before proceeding.
• Driver's license or ID card issued by a U.S. state or territory, or a US Passport;
• Social security number; and
• A 3-5 years credit history in the United States – (Your credit won't be, "pulled", and it doesn't matter if your credit is "good" or "bad", but your credit history will be used to generate the 5-question test used during the ID verification process).

Locked Credit Reports

If your credit report is locked, you will not pass ID verification.  Remove the locks from all the credit bureaus prior to attempting ID verification.