Requirements to Use Remote Online Notarization (RON)

System Requirements - (Scroll Down to View All)

Internet Speed

You must have a high-speed, reliable, Internet connection.  If your connection is spotty, the video will drop-out.

Multiple Signers Need Separate Devices

Each signer or witness must join the online session at the appointment time using a seperate device.  An email is sent to each signer’s unique email address, and these emails contain the links for the signer(s) to go online with the notary.

You Must Use a Supported Web Browser  

WINDOWS
Google Chrome - Version 30 or Higher
Mozila Firefox - Version 24 or Higher

MAC
Google Chrome - Latest Version
Firefox - Lastest Version

iPAD and iPHONE
IOS Version 11 or higher only with CHROME browser.

Test your Webcam and Microphone

Make sure your webcam and microphone are working properly with your browser prior to joining the online notary session.  You can test your camera and mic at this website:  https://www.onlinemictest.com/webcam-test/

Personal Requirements

Identity Verification

Florida law requires that we confirm your identity using a 2-step process consisting of credential analysis and knowledge based authentication (KBA).  

You must:

• Be a United States citizen or legal resident with a U.S. credit history that is not locked;
• Have a driver's license or ID card issued by a U.S. state or U.S. territory, or a U.S. Passport;
• Have a social security number; and
• Have at least 3-5 years of credit history in the United States – (Your credit won't be, "pulled", but your credit history will be used to generate a 5-question test during the ID verification process).

Is your Credit Report Locked?

If your credit report is locked, you will not pass the ID verification process.  You will need to contact the credit bureaus to unlock your credit reports prior to beginning ID verification.  The lock must be removed from all of the bureaus.