GLACIER BABY OUTFITTERS LLC HEREBY LEASES TO CLIENT(S) THE RENTED EQUIPMENT SUBJECT TO THE TERMS AND CONDITIONS SET FORTH BELOW:
RENTED EQUIPMENT. The Rented Equipment is the specific pieces of equipment owned by Glacier Baby Outfitters, LLC, which Client has in their possession during a portion or all of the Rental Period.
CLIENT. The Client is the person or persons who reserves the Rented Equipment from Glacier Baby Outfitters, LLC.
COMPANY. The Company is Glacier Baby Outfitters, LLC, a Montana Limited Liability Company.
Prior to delivery, all of our equipment is sanitized. Your equipment can be delivered to hotels, resorts, bed and breakfasts, rental homes and non-rental private residences within Flathead County, MT.
Deliveries are typically made between 10:00 am-3:00 pm MST unless otherwise specified. We can accommodate special delivery requests on a caseby-case basis, based upon our schedule.
A $50.00 minimum order is required (not including the delivery fee). Delivery fees are $25.00 for Columbia Falls and Glacier Airport; $30 for Creston, Hungry Horse, Lake Blaine, Martin City, West Glacier and Whitefish; $35 for Kalispell; and $40 for Bigfork, Lakeside and Somers. An additional $20 fee will apply for same day service.
Client agrees not to disassemble full-sized cribs or move them to a different location from where they are originally set up without the permission of Glacier Baby Outfitters, LLC. Client also agrees that they are responsible for correct use of rental items according to manufacturers instructions and guidelines.
Delivery Location Procedures:
Hotels, Resorts and B&Bs:
Please notify the hotel in advance, including the concierge, that we will be making a delivery at your scheduled hour. Some hotels allow us to deliver the equipment directly to your room. Otherwise, we will leave your equipment at the concierge marked clearly with your name (not an option for full-size cribs).
Your equipment will be placed in your rental house prior to your arrival. Simply provide us with any contact information you have for where you are staying and we can schedule your delivery and pickup directly with the contact. Please note this service is only available based on the rental property managers discretion.
Non-Rental Private Homes:
Simply provide us with any contact information you have for the delivery location and we can make delivery arrangements directly with the contact.
3. Rental Returns:
All pick-ups should be ready by 10:00 am on day of departure unless previous arrangements have been made. Late returns will be charged on a daily basis. If you decide to extend your rental, you must notify Glacier Baby Outfitters 48hrs prior to return date and we will do our best to accommodate your request.
Client agrees to return all equipment to the original delivery location unless prior arrangements have been made. Equipment that is unable to be retrieved in a timely fashion will result in a charge of additional rental day(s) and a return trip fee of $30.00.
Client agrees to return equipment in the condition in which it was delivered by the dates and time agreed upon for pickup. Failure to return the equipment, whether due to loss, theft, and destruction or otherwise will result in the Client being charged the full cost to replace the item(s). Equipment returned but damaged will be repaired if possible or replaced, costs to be charged to the Client.
4. Cancellation & Refund Policy (updated 08/15/2018):
Glacier Baby outfitters, LLC counts on the income from advance bookings. Once a reservation is confirmed, that equipment is no longer available for potential clients to reserve. Because the odds of rebooking equipment due to a last-minute cancellation are very low, we have put the following cancellation policy in place: Orders cancelled 21 days or more prior to the start of the rental period will receive a full refund, less a 10% cancellation fee. Orders cancelled 14-20 days prior to the start of the rental period will receive a full refund, less a 20% cancellation fee. No refunds are available for orders cancelled less than 14 days from the scheduled delivery. GLACIER BABY OUTFITTERS WILL MAKE NO REIMBURSEMENT FOR UNUSED TIME OR FOR UNUSED EQUIPMENT.
5. Catastrophic Events (updated 08/15/2018):
There will be no refunds issued due to a force majeure event (including, but not limited to): weather conditions, acts of God, catastrophe (hurricane, tornado, earthquake, flood, fire, wild fire, smoke as a result of wild fires, etc.), or situations simply beyond Glacier Baby Outfitters' control. If a cancellation must be made due to a catistrophic event, please refer to the above Cancellation & Refund Policy. If a cancellation must be made due to force majeure less than 14 days prior to the rental period, the Client(s) may request an in store credit be issued. However, orders must be cancelled prior to the start of the rental period to receive full credit.
6. Fees & Payments:
A $50.00 minimum order is required. All fees are due at the time a reservation is made. Fees will vary depending on the length of rental and types and amounts of rental equipment that is rented. Your credit card will be charged when you place your order. Please order your rental equipment only once your travel plans are confirmed.
Reservations can be made via our online store (Website), by emailing us at firstname.lastname@example.org, or by phone (406) 471-5357, and must be secured with a credit card number. A contact phone number must be provided at the time that any reservation is made. All online and email orders will be confirmed by Glacier Baby Outfitters via email within 48hrs of reservation.
8. Damaged Equipment:
If any rented equipment is returned to Glacier Baby Outfitters, LLC (i) in an exceptionally dirty condition; (ii) in a condition that requires professional cleaning (such as saturated with smoke, vomit, food or the odors thereof, or with stains or marks); (iii) with missing parts; (iv) otherwise damaged or broken; (v) in condition in which it cannot be repaired; or (vi) if any rented equipment is not returned to Glacier Baby Outfitters, LLC for any reason at all, we reserve the right to charge the Client additional costs and fees for repair and/or replacement of such damaged or unreturned rented equipment. Any additional fees shall be charged to the Clients credit card used to secure the reservation. The Client hereby agres to the assessment of such additional fees, and agrees to pay same.
Client will not be charged for ordinary wear and tear that occurs with the proper and normal use of the rented equipment. If the rented equipment becomes damaged during the rental period, it is the Clients responsibility to inform Glacier Baby Outfitters, LLC immediately, so that the problem can be assessed and remedied.
9. Assembly & Installation:
Glacier Baby Outfitters, LLC will assemble/install (exceptions noted below) the rented equipment at the agreed upon delivery location, subject to the following terms, conditions and exceptions:
Cribs are not to be moved from the assembly location without the express written permission of Glacier Baby Outfitters, LLC, as the crib may be damaged in said move.
Safety gates are NOT to be used at the top of any staircase.
Car Seats cannot and will not be installed by Glacier Baby Outfitters, LLC. All car seats shall be installed by the Client only. If the Client requires assistance or instruction on the installation of the car seat, it is their responsibility to visit the local police or fire station.
If rented equipment is to be left at a hotel lobby or other non-permanent location, it may not be possible for Glacier Baby Outfitters, LLC to fully assemble the rented equipment at the time of delivery.
10. Inspection Upon Receipt:
Client agrees to inspect the rented equipment upon receipt thereof, and agrees to notify Glacier Baby Outfitters, LLC immediately if any of the rented equipment is not in good condition or is otherwise unacceptable.
Client is responsible for notifying Glacier Baby Outfitters, LLC of any issues or problems with the rented equipment during the rental period.
If Client deems any of the rented equipment unsafe or unsatisfactory, they must notify Glacier Baby Outfitters, LLC immediately and cease use of the rented equipment.
11. Use Of Rented Equipment:
Glacier Baby Outfitters, LLC will provide instruction manuals published by the manufacturers of the rented equipment to the Client at the time of delivery. Client is responsible for using the rented equipment in accordance with the instruction manuals. Glacier Baby Outfitters, LLC is not responsible for Clients failure to follow instructions and/or recommendations in the instruction manuals. The instruction manuals, which the Client agrees to keep in good condition, shall be returned with the equipment.
Client hereby agrees to read the instruction manuals provided by Glacier Baby Outfitters, LLC, in order to become familiar with the rented equipment, and Client hereby agrees to use the rented equipment in accordance therewith.
The Client hereby takes full responsibility for any misuse of the rented equipment, and takes full responsibility for any accidents, injuries or damages resulting therefrom.
12. Hold Harmless:
To the full extent permitted by law, the Client shall indemnify and hold Glacier Baby Outfitters, LLC and its agents and employees harmless, from and against all claims, damages, losses, personal injury, death and expenses, including but not limited to reasonable attorneys fees and costs, arising in any manner out of the rental or use of any rented equipment provided by Glacier Baby Outfitters, LLC or the failure of the rented equipment to function as intended.
13. Applicable Laws:
This agreement shall be construed by the laws of the State of Montana, and all parties hereby agree that any case or claim brought shall be brought in the Courts of the State of Montana.